Pulse
The first Conversational Intelligence Platform powered by vCons
Turn every conversation into
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Better service
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Happier customers
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More revenue
You handle millions of calls and messages every month for your customers.
Yet the insights vanish the second the conversation ends.
That hidden data could flag churn risk, reveal upsell cues, and power better customer experiences - but today it’s lost in siloed CDRs and stale recordings.
Pulse plugs into your network, creating value from every conversation
Real-Time Conversation Alerts
Emails and text notifications for specific topics, keywords, and phrases
Deep Conversation Search
Natural language queries for qualitative and quantitative analysis of conversations
Prescriptive Insights
Vertical-specific dashboards and daily digests for marketing, sales, support, and operations
Development and Data Integration
Real time access to conversational insights via for CX personalization and research
See how Pulse improves business outcomes for Franchise businesses
Deployment Options
1
Full Cloud
Quick deploy with zero infrastructure and minimal support required
All media processed and data stored in Creo Solutions secure cloud
Leverage Creo Solutions AI economies of scale
2
Local
Deploy completely in your local data center for strict data sovereignty
All media processed and data stored in secure local container
Managed services available
3
Hybrid
Manage media and data processing for increased systems flexibility
Media processed and data stored via local or providers
Managed services available
90 Days to Revenue
with Full Cloud Deployments
Impact your business this month
Save 2 Customers
Thanks to real-time alerts generated from customer conversations, one service provider saved 2 customers in their first month.
Increase Deal Size 40%
Service providers are realizing a 40% - 100% increase in deal size when they add Prescriptive Insights to their existing SIP, UCaaS, and CCaaS offerings.
Ready to monetize every conversation?
Book a Pulse demo today
