Real World Results
Reduce time spent on the phone
Modern automation, AI, and messaging communications can reduce the number of calls you need to answer by over 60%, making your customers happier and freeing your team up to focus on the important things:
Enable customer self-service via phone, chat, and text
Let customers look up order status, answer common questions, manage appointments and more on their own.
Answer more questions over chat and text
Your customers don't always want to ask questions over the phone. Connecting with them via chat and text makes them happier and allows you to do more.
Send customers updates before they need to ask
Automatically send out notifications, reminders, and information requests as orders are placed, service is scheduled, and other activities take place.
Do more with intelligent automation integrated directly with your existing systems, and stop waiting for the day you have more people to get things done:
Automatically send notifications to customers & employees
Notify customers and employees about order & service updates and make sure they are ready for upcoming activities
Automatically send customer feedback requests
Send requests as soon as a job is complete or order is delivered, and prompt happy customers to share reviews on Google and other review sites.
Integrate workflows across your systems
Have activities in one system enter data and complete tasks in another system automatically.